![]() We're always happy to help and the quickest way is to phone 01908 254050.We suggest renewing your items a day or two before the due date to ensure there aren’t any problems.If your items are not renewed before the due date, you'll be liable for overdue charges.Will I be fined if I can’t renew my items online? If an item is overdue when you try to renew it, you'll need to pay any overdue charges before you can renew it.If your query isn't urgent, you can email us or fill in the online enquiry form. If you're having problems renewing your books online phone us on 01908 254050 and we'll be able to help. You’ll then be able to renew them again online another 4 times. If you've already renewed your books 4 times you’ll need to take them to any library before the due date. There are outstanding fines above the thresholds given above.There is an outstanding query on your account. ![]() Another customer has put in a request for the item.Your items have been renewed 4 times already.You won’t be able to renew your items online if: £5 on a child's quick membership account.£10 on an adult quick membership account.£10 on a child’s full membership account.£15 on an adult full membership account.Please remember that if there are outstanding fines above these thresholds, your account services will be limited:.The charge can be paid online with a credit/debit card using the library online payment service or in cash when you next visit the library.When renewing a chargeable item, any hire charge will be added to your library account.We're aware of an intermittent issue with online payments and apologise if this affects you. Renewed items are extended by the same loan period that you initially borrowed them for:ĭates will be automatically adjusted to avoid any dates we are closed. Renew your books online by logging in to your library account using your library card number and your library PIN. When renewing a chargeable item, any hire charges will be added to your card and should be paid when you next visit the library.Īlternatively, you can phone any library to renew your items.If you wish to renew an individual item you will need to enter the barcode number from the inside cover of the book.When entering your library card number only enter numbers (ignore any letters).You can use the 24 hour Automated Telephone Renewal Service by dialling 03 and selecting option 4 for the Milton Keynes City Council libraries (not option 2 for Buckinghamshire).Ĭalls to this number are charged at local rate. You will need to have your library card number and library PIN to renew items by phone. To renew titles borrowed from libraries outside East Sussex, or check limits on these loans, please contact your local library.You can renew your items in person at any library, by telephone or online through your library account. Renewing titles from libraries outside East Sussex You can pay by cash, cheque or credit card. These charges cannot be refunded and should be paid on your next visit to the library.Īny outstanding fines and charges will be listed under an alert that appears on the My account: dashboard. This may include hire charges for audiobooks and overdue charges for late loans. Your titles will be renewed immediately when you click the ‘Renew’ button and any relevant charges added onto your account. At your local libraryįind your local library opening times. You cannot renew DVDs, titles reserved by other library members. Any overdue items will also be listed separately under an alert at the top of the My account: dashboard. Note: ‘Current loans’ includes anything you have which is overdue. The reason for this will be displayed in the status column. Please make a note of the new due date for each loan. To renew all your current loans click ‘Renew all’.To renew individual loans tick the box beside each loan you want to renew, then click ‘Renew selections’.Click ‘Current loans’ on the left hand of the screen.You’ll be taken to My account: dashboard.Use your library card and PIN to renew books and other loans up to 5 times online.
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